1. Introduction
At shop.brham.com, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website.
2. Shipping Destinations
We ship orders to various global locations including, but not limited to, the USA, Canada, India, Spain, Mexico, Brazil, UAE, Greece, and other select countries.
3. Shipping Rates and Delivery Estimates
- Domestic Shipping:
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 1-3 business days.
- International Shipping:
- Standard International Shipping: 7-21 business days.
- Expedited International Shipping: 5-10 business days.
Shipping charges for your order will be calculated and displayed at checkout. Please note that delivery estimates may vary based on your location and the shipping method chosen.
4. Order Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
5. Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
6. Customs, Duties, and Taxes
Brahm Well-Being & LifeStyle LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages
Brahm Well-Being & LifeStyle LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. International Shipping Policy
We ship internationally to select countries. Please note that international shipping times may vary based on the destination and customs processing times. Customers are responsible for any additional customs or import duties that may apply.
9. Shipping Restrictions
Some products may be restricted from shipping to certain international destinations due to local laws and regulations. If an item in your order cannot be shipped to your location, we will notify you and provide alternative options.
10. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
11. Contact Information
For any questions or concerns regarding our shipping policy, please contact us at:
- Email: [email protected]
- Phone: +1 (912) 882-1872
Brahm Well-Being & LifeStyle LLC
Carmel, Indiana, USA
Email: [email protected]
Phone: +1 (912) 882-1872
Copyright © 2024 Brahm Group. All Rights Reserved.